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Rising returns? Smarter logistics can cut costs
In the past, logistics mainly focused on getting products out the door — but today, what’s coming back is just as critical. Return rates have surged, particularly in e-commerce, where average return rates are now around 20-30%, compared to less than 10% for brick-and-mortar stores (National Retail Federation, 2024). For some categories like apparel, it’s […]
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