reverselogistics

Rising returns? Smarter logistics can cut costs

In the past, logistics mainly focused on getting products out the door — but today, what’s coming back is just as critical. Return rates have surged, particularly in e-commerce, where average return rates are now around 20-30%, compared to less than 10% for brick-and-mortar stores (National Retail Federation, 2024). For some categories like apparel, it’s […]

Rising returns? Smarter logistics can cut costs Read More »

Optimizing e-commerce returns management

Influenced by industry giants like Amazon, a growing number of retailers recognize strategic and relaxed return policies as significant to their business. By offering more flexible return policies, retailers aim to boost sales conversions and promote customer loyalty. This is a smart move, as consumers increasingly expect hassle-free and cost-effective return options. In European countries

Optimizing e-commerce returns management Read More »